Hard Rock Hotel Chicago

The staff was exceptional. The room we stayed in had a good view of Michigan Avenue. The room was not overally big, but it was fine for crashing after site-seeing and shopping. I would stay here again because of the location and definitely because of the staff.

Not worth the money valat to much money food was just ok

Room not the best city view Will find a better location next time not worth the money

No tips determined persoanl

No sauna or swimmingpool

The Hard Rock shop is a must for any city I visit.

The location is great and the valet parking was very convenient.

The displays of guitars/bass guitars and the live music in the bar.

Volume of the music in the lobby area was a bit loud.

Breakfeast cost was high in cost, we found other areas of downtown that offered a better cost saving for breakfest

Location

Too expensive, had to pay for parking on top of the room fee. Way too noisy during night from all the traffic outside and inside

The staff were most accommodating from the moment we stepped through the door - met with a cold drink and offerred to contact them at any time. each of the staff we had dealings with went out of their way to be friendly and helpful. our room was great, clean and the bed very comfortable. All in all a very pleasant stay in a god location.

Staff was young, inexperienced and rude. No bathtub Decor was dark and uninviting Was not told about the parking charge until after being booked on. Staff would not hold car for an extra hour even though I checked in at 9 pm I had to pay extra Staff was not very accommodating to situation. I felt the price was over the top for what you had to offer. I was disappointed.

The nice room and big mirror on the closet! Definitely the mirror, it can turn to face the bed, my girlfriend really liked that. Felt like the room had personality.

There was no microwave. For the price, there should be one. No mini bar stocked. Requested intimacy kit upon arrival, did not get one

Nice central location to all of the top attractions & Union Station even if you walk everywhere. Rooms were nice, but smaller than I expected. Beds were very comfortable.

Only disappointed that the breakfast buffet was $20, there was no pool or hot tub and the homeless & beggers were hanging just outside the entrances.

Very well located

The room was very close to the elevators( xx16), so was really noisy. So we had a really bad night . But they accept to change it the day after.

Decor was fun and appealed to teenage son. He loved it and dubbed it "cool", this being his highest praise.

I wish it was located a few blocks north.

The hotel has a great location in a very interesting old Chicago building. I liked the decor but I was hoping there would be more things from actual music icons than just pictures.

There was no restaurant in the hotel, just room service but space is very limited. Also, a swimming pool would be nice but again, space is limited.